What a clear small business quote includes: scope, price breakdown, options, timing, payment terms and an expiry date, plus the legal rules that can apply.
Grow customers from first contact to regulars
Category: Following Up
CRM basics, follow-up, quotes and texting.
What small businesses need to know before texting customers: consent for marketing texts, opt-outs, quiet hours, 10DLC registration and welcome messages.
How small businesses can respond to inquiries quickly, follow up without nagging, use sample messages, and know when to let a lead go.
What a customer relationship management system does, when a spreadsheet is enough, the fields worth tracking and how to set up a simple sales pipeline.